A loyalty program has a lot of power when it is related to a success story. The following success story demonstrates an example of applying cashback in e-commerce.
Smartbis offers various tools, which can be used according to the company's needs. This way, it provides a personalized loyalty program, allowing the implementation of your own case.
Below is a success story of our client ChurrasKing, a successful cutlery store that offers quality products and manages to attract new customers. ChurrasKing sells artisanal knives and some accessories related to steakhouses.
Loyalty Case
This company bet on cashback, returning part of the purchase amount to the customer. This way, the customer can use it to make new purchases at the store.
Another attractive benefit of this Success Story is rewarding the referring customer! The customer, as well as their referral, receive the cashback from the purchase made through the referral. This attracts new customers to the e-commerce and values the loyal customer's referral, making them even more loyal.
Transparency and trust are evidenced when the store allows the customer to practically and autonomously control all the cashback movements through an exclusive App of the store. This app is also part of the contracted loyalty program.
With the aim of further facilitating the customer experience, the online store chose to provide an online registration for its cashback program in e-commerce. Thus, the customer can quickly register by clicking on this link and enjoy all the benefits of the Churrasking loyalty program.
Other Strategies for Success Stories
Churrasking heavily invests in valuable content on social media and its blog. Thus, the audience approaches the company more frequently and with engagement, building a long-term relationship.
Studying more about Success Stories will allow your company to develop its own marketing and customer acquisition methodology. Thus, you can boost sales and develop your own Success Story!